All posts in Quality
Obtaining feedback, especially negative feedback, is critical for a business to improve, grow and change for the better. We recently […]
Quality improvement exists on a continuum; think of it as a never-ending marathon, in which the finish line is constantly being moved. Customer service is much the same way.
Perhaps one of the most important issues in any workplace is that of employee safety. No matter where you work, […]
SteelNews.com, a publication of the Association of Iron and Steel Technology, announces Westfield Steel’s prestigious ISO Certification award. Read the […]